Legal Information for TOP HOTEL Praha & Congress Centre

  • Address for the Hotel: Blazimska 1781/4
  • Company Name: TOP HOTEL Praha & Congress Centre
  • VAT Number: CZ26443392
  • Contact Phone No. / Email Address: 00420 267 284 260 / revenue@tophotel.cz

Legal Information for the Hosting Company

  • Name of Hosting Company: Automatic Netware Limited, trading as Bookassist
  • Company Number: IE312796
  • Registered Address: 1st Floor South Block, Rockfield Central, Dublin D16 R6V0, Ireland
  • Contact Phone No. / Email Address: +353 1 676 2913 / ireland@bookassist.com
  • Website: www.bookassist.org

General conditions

The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number.

In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site. You can opt-out of any communication by emailing the Hotel at revenue@tophotel.cz

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner, Bookassist. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully.
All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. Bookassist are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

Protecting your information

We want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. The Hotel specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18 years, the Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from the Hotel.

Links Provided To Other Sites

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the Hotel, as described in this statement.

Policy Modifications

The Hotel reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.

Contacting the Hotel

In the event of any questions concerning this Privacy Policy please contact The Hotel at 00420 267 284 260 or revenue@tophotel.cz.

This Security, Privacy and Cookies Policy applies to our Hotel's Website.


1. Security

Our Hotel has engaged Bookassist to provide their Booking Engine service to us.

Thawte Security Certificate

Bookassist is verified as a service provider through the Thawte Certification Authority. Follow this link to learn more:

信用卡安全

Bookassist 的信用卡资料页面受到“安全套接字协议层” (SSL) 加密技术的可靠保护。通过互联网传输前,SSL 会对您的姓名、信用卡卡号及有效期进行加密。这使得通过 互联网 进行交易与通过电话购买一样安全。这可以令您的信用卡资料在传输过程中始终处于完全保密状态。自从 1999 年 Bookassist 开通网上服务以来,SSL 安全连接与交易技术已经为数十万 Bookassist 用户提供了有效的数据安全保护,让这些用户能够安全地在网上输入信用卡号进行交易。

此外,在付款记账时,还直接 通过与银行系统的即时安全连接对信用卡的使用情况进行验证。这保证了已确认被盗的信用卡无法使用,并将欺诈性交易的发生率降至最低,从而保护了消费者和酒店的利益。

2. 隐私声明

该隐私声明是针对 Automatic Netware 有限公司(经营名称 Bookassist)及其分公司和子公司的网站和系统。

我们尊重您的隐私。因此,我们需要特地介绍我们的信息采集业务和隐私政策。请花点时间查看此文档。

我们为什么要采集信息?

  • 采集信息对我们网站的访客确有益处
  • 我们采集信息是为了方便您作为消费者与客房供应商之间的订房流程,协助您获取电子凭单,在您同意的前提下提供额外服务,以及/或者帮助我们改进这一流程,为您的再次惠顾做好准备。

我们采集信息的目的是什么?

  • 完善或支持订房流程或电子凭单获取流程
  • 自愿式的客户登记流程
  • 对系统进行数据统计,以便优化系统
  • 采集而来的信息不作他用,更不会未经允许就泄露给第三方。

谁能够浏览我们所采集信息的部分或全部内容?

  • Bookassist 及其分公司和子公司
  • 可能未共享我们隐私政策的客房服务
  • 可能未共享我们隐私政策的金融清算服务
  • 得到授权的法定部门。

访客欲浏览我们所采集的与其相关的信息时,我们将授予访客何种访问权限?

  • 无论任何时候,只要访客提出要求,我们都将授予其访问所有已采集信息的权利。


如果您认为我们网站或系统所采集的信息有误,或您对任何信息有所质疑,请联系我们。

要联系 Bookassist,请点击 Bookassist.org/contact.jsp 查阅办公室联系资料

To contact our Hotel, please see the contact details on our Website.

3. Cookies Policy

This Policy outlines how we may use Cookies on our Website.

We respect your right to privacy. Any personal information which you volunteer on this website will be treated with appropriate standards of security and confidentiality and in accordance with the Irish Data Protection Acts, 1988 (as amended).

What are Cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device. There are a number of different types of Cookies, each having a different purpose.

What types of Cookies may be used on this website?

Strictly Necessary Cookies

Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.

Examples of Strictly Necessary Cookies that may be used on this site:

Bookassist session cookie: maintains the user session.

Performance Cookies

Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.

Examples of Performance Cookies that may be used on this site:

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). This service uses Cookies. Cookies help the website analyse how visitors to our website use the site. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website and allowing cookies to remain enabled, you consent to the processing of data about you by Google in the manner and for the purposes as set out above.

Bookassist conversion tracking cookie: Tracks conversion statistics.

Functional Cookies

Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.

Examples of Functional Cookies that may be used on this site:

Expression Engine cookie: maintains user preferences such as language.

Bookassist booking_reference: saves user preferences.

Advertising Cookies

Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.

Tailored Advertising

If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website. Google and third party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites. Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/

Third Party Cookies

We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third party cookie.

Examples of third party cookies that may be used on this site:

Adobe Omniture: collects statistical information about how visitors use the website.

Google Adwords: collects statistical information about use and conversion.

Google Remarketing: allows advertising to users who have visited the site.

Facebook: social media sharing.

Cookies used by us enable us to improve our website and to deliver a more personalised service for you. If, after supplying personal information, you require a copy of it or you wish to discuss, correct or delete it, please contact us. To contact Bookassist, please see office contact details on Bookassist.org/contact.jsp

If you don't want to receive cookies, you can modify your browser settings; the Help function within your browser explains how to change these settings. You can also visit www.aboutcookies.org, which contains comprehensive information on how to manage cookies on a wide variety of desktop browsers.

Please note that by blocking cookies, you may not be able to use the full functionality of this website, in particular the use of the booking engine to complete a reservation.